CFS is committed to your privacy and security and want to provide you with the best online experience. To that end we want you to understand what kinds of information we gather, how this information is used and safeguarded, and how you can control its use. It is important for you to know that CFS will never sell, trade or rent your personal information to others.
The types of information that we collect from you will vary according to your use of our website and through our marketing communications channels. It is possible to browse our website without submitting any personal information at all. However, if you choose to engage with some of our services you may be asked to provide information such as your name, email address, phone number, address and post code. Likewise we may request to collect your contact information from other marketing channels such as events and social media. This information is collected with your full consent and is to be used only for the purpose in which it was given (including providing further information about CFS and the services it provides) and to follow-up on contact having been made through said marketing communications.
Whenever we ask you for this kind of information, we provide a link to this privacy notice to help you understand how your personal information will be used before you decide whether to disclose it or parts of it (at your full discretion).
In addition to the information that you choose to submit, our systems are set up to gather certain anonymous data to help us better understand how our sites are being used and how we can improve them. This automatically gathered data includes your computer’s IP (Internet Protocol) address, statistics about how visitors navigate through our sites and information provided through the use of ‘cookies’ – see below.
The use of your information depends on the context in which it was collected.
These are small files that we send to and store on your computer so that we may recognise it as a unique machine the next time you visit our site. These are the reasons for doing this:
You may choose to request products or services from our web site. For example you may apply for our brochure, enter a prize competition or simply ask us to contact you.
For services provided by CFS, the information that you submit will be used to provide the service that you have requested.
We may store your non-financial information to help us to understand your preferences and enable us to offer you future products and services.
Brochure requests will be dealt with at CFS Head Office (details below).
From time to time you may see competitions, surveys and other features on our web site that ask you to provide us with information. When you choose to respond to these requests, the information that you submit will be used for the reason stated. You will always have the opportunity to opt out of responding to these requests.
The information gathered automatically by our system, such as your computer's IP address, the kind of browser you are using and a record of your navigation through our sites – may be used by CFS so that we can understand how to make our website convenient and useful to our audience.
This Privacy Notice is intended to help you to understand how any information that you share with us might be used. If you feel concerned about any of these uses, you might elect not to participate in certain services, features or products that we offer. We will never collect any personal information about you without your knowledge, so the decision whether or not to share this information is entirely up to you.
You have the ability to terminate e-mail correspondence from us at any time. You will either be given the chance to opt-in to direct mailing when you disclose your e-mail address to us, or you can simply reply to our e-mail, typing 'unsubscribe' in the subject line.
This Privacy Notice only applies to websites owned and operated by CFS as well as the company's marketing communications function. Our web pages may contain links to sites outside our control. Please be aware that these websites may collect information about you and operate according to their own privacy policies and notices which may differ from this Privacy Notice. Please remember that once you leave our website, any information you submit is out-with our control.
For more information about our Privacy Notice and to carry out a Subject Access Request (for information that we may hold regarding you) which is your legal right as laid out by the General Data Protection Regulation please contact:
CFS Postal Address
Unit 9, Waggon Way Ind. Est, Waggon Way, Hebburn, Tyne and Wear, NE31 1SP
0191 430 0067